Loyalty Program

Loyalty Card Program

for Remedial Massage & Myotherapy

Present your loyalty card at payment, and we’ll stamp and record the value of your session. After 5 sessions, 5% of the accumulated value on the card will be allocated as credit.

*This card is only valid for Myotherapy and Remedial Massage sessions.

How do I join?

To join, collect your loyalty card at the reception desk. It can be used immediately.

How do I earn credit?

You must present your loyalty card at reception to receive a stamp.
By presenting your loyalty card at payment, we will stamp and record the value of your session. After 5 sessions, 5% of the accumulated value on the card will be allocated as credit.
This card is only valid for Myotherapy and Remedial Massage.
One card cannot be shared between clients.

How do I redeem my credit?

The credit can only be used for Myotherapy and Remedial Massage sessions. It cannot be used towards any other therapies including physiotherapy or combined sessions.
The credit cannot be accumulated over several cards and must be used at the next booked appointment. You must redeem within 2 months of your last visit.
The credit cannot be exchanged or redeemed for cash.
You cannot sell or transfer your credit to anyone.

What if I lose my loyalty card?

If your loyalty card has been lost or stolen, you must notify us via email at [email protected] or by calling us on 07 3190 9747.
You can ask for a replacement card at the clinic and request that your credit balance be transferred to your replacement card.

What else I need to know?

We reserve the right to terminate the validity of your loyalty card if you do not earn any credit within 12 months of the last visit, redeem any credit within 2 months of the last visit or if we believe you have engaged in fraudulent or unlawful activity or have failed to comply with the conditions.
We may discontinue the loyalty program at any time in our sole discretion with no liability to you. If we do, we will email or post an update on our website.